Assistant Manager — Coffee Shop Leader & Community Builder

Zenapply; Hurricane (UT); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Beans & Brews Coffee House is seeking a full-time Assistant Manager to support daily operations, staff leadership, and community engagement. This role offers variety, balancing guest service on the floor with behind-the-scenes support for management.

The candidate should bring strong people skills, initiative, and a proactive approach to handling issues, while helping grow leadership abilities within a small-team setting.

Formación

• Prior retail or customer service experience required; leadership experience strongly preferred.
• Fluent English skills required due to the guest-facing nature of the position.
• Strong communication, organization, and problem-solving skills.

Responsabilidades

• Manage cash handling, deposits, and prioritization of daily tasks.
• Serve as a professional and positive representative of Beans & Brews Coffee House at all times.
• Support upper management with training, implementation, and reinforcement of Beans & Brews policies and procedures.
• Proactively identify operational, staffing, or guest-service challenges and help implement solutions before issues evolve.
• Help maintain high team morale by encouraging, supporting, and positively engaging with staff.
• Assist with additional tasks and projects delegated by upper management to support overall business needs.
• Contribute ideas and assist with planning community events and in-store promotions.
• Have a positive, friendly, and confident personality.
• Effectively manage people, communicate well, and resolve guest and employee questions, concerns, and disagreements.

Conocimientos

Leadership

Customer service

Communication

Problem-solving

Educación

High School Diploma or equivalent

Descripción del empleo

Beans & Brews Coffee House is seeking a full-time Assistant Manager to support daily operations, staff leadership, and community engagement. This role offers variety, balancing guest service on the floor with behind-the-scenes support for management.

The candidate should bring strong people skills, initiative, and a proactive approach to handling issues, while helping grow leadership abilities within a small-team setting.