Assistant Manager - People & Community Ops

Zenapply; Midvale (UT); On-site; USD 36,000 - 48,000; Full time

Job summary

Beans & Brews Coffee House is seeking a full-time Assistant Manager to support daily operations, staff leadership, and community engagement. This role blends on-floor work with behind-the-scenes management to foster a positive culture and proactive problem-solving.

Ideal candidates demonstrate strong people skills, initiative, and the ability to balance guest service with staff support and business development, growing leadership skills within a small-business setting.

Qualifications

• High School Diploma or equivalent required.
• Prior retail or customer service experience required; leadership experience strongly preferred.
• Fluent English skills required due to guest-facing nature of the position.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Manage cash handling, deposits, and prioritization of daily tasks.
• Serve as a professional and positive representative of Beans & Brews Coffee House at all times.
• Support upper management with training, implementation, and reinforcement of Beans & Brews policies and procedures.
• Proactively identify operational, staffing, or guest-service challenges and help implement solutions before issues escalates.
• Help maintain high team morale by encouraging, supporting, and positively engaging with staff.
• Assist with additional tasks and projects delegated by upper management to support overall business needs.
• Contribute ideas and assist with planning community events and in-store promotions.
• Have a positive, friendly, and confident personality.
• Effectively manage people, communicate well, and resolve guest and employee questions, concerns, and disagreements.

Skills

Customer service

Leadership experience

Communication

Organization

Problem-solving

Initiative

Fluent English

Education

High School Diploma or equivalent

Job description

Beans & Brews Coffee House is seeking a full-time Assistant Manager to support daily operations, staff leadership, and community engagement. This role blends on-floor work with behind-the-scenes management to foster a positive culture and proactive problem-solving.

Ideal candidates demonstrate strong people skills, initiative, and the ability to balance guest service with staff support and business development, growing leadership skills within a small-business setting.