Assistant Manager, Café Operations & Team Lead

ZenApply Software; United States; On-site; USD 32,000 - 48,000; Full time

Job summary

Beans & Brews Coffee House is seeking a full-time Assistant Manager to support daily operations, staff leadership, and community engagement. This role is ideal for a motivated, proactive leader who enjoys both working on the floor and supporting management behind the scenes.

The Assistant Manager helps maintain a positive team culture, identify issues early, and assist upper management with operational, creative, and administrative tasks.

Qualifications

• Strong people skills and the ability to balance guest service, staff support, and business development.
• Leadership experience preferred; ability to motivate and guide a team.
• Excellent communication and problem-solving abilities are essential.
• Comfort with multi-tasking and ability to handle multiple responsibilities.

Responsibilities

• Manage cash handling and daily task prioritization.
• Serve as a professional and positive representative of Beans & Brews Coffee House at all times.
• Support upper management with training, policy implementation, and reinforcement.
• Identify operational, staffing, or guest-service challenges and help implement solutions.
• Maintain high team morale by encouraging and engaging with staff.
• Assist with special projects delegated by upper management to support business needs.
• Contribute ideas and assist with planning community events and in-store promotions.
• Represent the business in the community and build relationships with local partners.

Skills

People skills

Leadership

Customer service

Communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Beans & Brews Coffee House is seeking a full-time Assistant Manager to support daily operations, staff leadership, and community engagement. This role is ideal for a motivated, proactive leader who enjoys both working on the floor and supporting management behind the scenes.

The Assistant Manager helps maintain a positive team culture, identify issues early, and assist upper management with operational, creative, and administrative tasks.