Coffee Equipment Field Technician

Compass Group USA; City of Niagara Falls (NY); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Canteen, part of Compass Group USA, is hiring a SERVICE TECHNICIAN at 111 8th Avenue, New York, NY 10011. The full-time role runs Monday through Friday, 7:00 am to 3:30 pm; online applications accepted.

Requirements include prior experience fixing specialty coffee equipment and strong customer service skills. Pay ranges from $26.00 to $30.00 per hour, with comprehensive benefits for full-time associates.

Qualifications

• Previous experience fixing specialty coffee equipment
• Customer service experience required.

Responsibilities

• Perform scheduled preventive maintenance, routine inspections, equipment evaluations, and necessary repairs at customer locations to ensure optimal equipment performance and reliability.
• Diagnose, troubleshoot, and repair mechanical, electrical, hydraulic, and plumbing-related issues on specialty coffee equipment to minimize downtime and maintain operational efficiency.
• Respond promptly and professionally to customer service requests, equipment malfunctions, and emergency repair situations, delivering timely solutions and exceptional customer service.
• Perform equipment rebuilds, refurbishments, and component replacements to restore functionality, extend equipment lifespan, and maintain established performance standards. Conduct thorough operational testing, equipment calibration, and performance evaluations to verify proper functionality, accuracy, and compliance with manufacturer specifications.
• Execute established preventive maintenance schedules across assigned customer equipment fleets, proactively identifying potential issues and addressing maintenance needs before equipment failures occur.

Skills

Coffee equipment repair

Customer service

Job description

Canteen, part of Compass Group USA, is hiring a SERVICE TECHNICIAN at 111 8th Avenue, New York, NY 10011. The full-time role runs Monday through Friday, 7:00 am to 3:30 pm; online applications accepted.

Requirements include prior experience fixing specialty coffee equipment and strong customer service skills. Pay ranges from $26.00 to $30.00 per hour, with comprehensive benefits for full-time associates.