Coding Client Success Specialist

WellSky Corporation; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical + dental + vision

EAP

13 paid holidays

401(k) retirement plan

Educational assistance

Job summary

WellSky Corporation is seeking a Coding Client Success Specialist to train and support clients on medical coding, serving as a trusted partner to optimize coding processes and drive satisfaction. You will collaborate with clients and internal teams, conduct coding reviews, provide compliant feedback, and help implement quality plans for global partners.

The role requires 2–4 years of experience, a GED or HS diploma, and Home Health Coding Certifications; EPIC EMR experience is a plus.

Qualifications

• GED or High School Diploma required.
• 2–4 years of relevant work experience.
• Home Health Coding Certifications required.

Responsibilities

• Act as the primary point of contact for medical coders, provide guidance on queries, and elevate to clients as necessary.
• Conduct coding reviews and provide recommendations for appropriate coding based on current guidelines.
• Provide written feedback related to coding compliance documentation and conduct other clinical record audits, as assigned.
• Work with internal teams to support quality plans and assist with providing the appropriate tools and resources to internal coding teams and global partners.

Skills

Medical coding experience

Communication skills

Team collaboration

Education

GED or High School Diploma

Tools

EPIC EMR

Job description

The Coding Client Success Specialist is responsible for serving as a trusted partner for clients by providing training and addressing issues related to medical coding. The scope of this job includes collaborating with clients and internal teams to optimize the coding experience, drive client satisfaction, and support business goals.

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

Key Responsibilities

• Act as the primary point of contact for medical coders, provide guidance on queries, and elevate to clients as necessary.
• Conduct coding reviews and provide recommendations for appropriate coding based on current guidelines.
• Provide written feedback related to coding compliance documentation and conduct other clinical record audits, as assigned.
• Work with internal teams to support quality plans and assist with providing the appropriate tools and resources to internal coding teams and global partners.

Required qualifications

• GED or High School Diploma
• At least 2-4 years of relevant work experience
• Home Health Coding Certifications

Preferred qualifications

• EPIC EMR experience

Job Expectations

• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug‑free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.