Code Pilot: Tech Support Engineer (Hybrid/Remote)

Mach7 Technologies; Burlington (VT); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible work environment

Supportive company culture

Opportunities for growth

Job summary

Mach7 Technologies is looking for a Code Pilot (Technical Support Engineer) to join their dynamic Flight Crew. This entry-level role offers technical support for hospitals using Mach7's Enterprise Imaging Solution. Code Pilots will troubleshoot and assist with database tasks.

Ideal candidates should be curious, resourceful, and eager to learn. The company offers a flexible hybrid work environment, with opportunities for career growth in a supportive team culture.

Qualifications

• Entry-level position with opportunities for advancement.
• Curious, resourceful, and eager to learn.
• Prefer a flexible, hybrid work environment.

Responsibilities

• Provide level one technical support for hospitals.
• Perform routine DBA tasks.
• Triage, troubleshoot, and resolve issues.

Skills

Familiarity with relational databases (SQL Server or similar)

Problem-solving

Team collaboration

Communication under pressure

Tools

PACS or VNA systems

HL7, DICOM standards

Mach7 Enterprise Imaging Platform

Job description

Mach7 Technologies is looking for a Code Pilot (Technical Support Engineer) to join their dynamic Flight Crew. This entry-level role offers technical support for hospitals using Mach7's Enterprise Imaging Solution. Code Pilots will troubleshoot and assist with database tasks.

Ideal candidates should be curious, resourceful, and eager to learn. The company offers a flexible hybrid work environment, with opportunities for career growth in a supportive team culture.