Cocktail Server - Premium Benefits & Guest Experience

Shaw's - Chicago; Chicago (IL); On-site; USD 17,000 - 34,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Health Insurance

Dental & Vision Insurance

Life Insurance

Domestic Partner Benefits

401(k)

Job summary

Shaw’s Crab House in Chicago is seeking Cocktail Servers to deliver warm, attentive service in a lively dining room, focusing on guest experience and accurate order handling.

You’ll work with a team to ensure smooth service, maintain knowledge of menu and wine pairings, and participate in the bar area with a strong emphasis on hospitality.

This role emphasizes teamwork, reliability, and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum customer service experience in hospitality.
• Ability to work weekends and holidays.
• Strong memory for menu and wine knowledge.
• Excellent communication and teamwork.

Responsibilities

• Greet guests and provide friendly, efficient service.
• Accurately record orders and process payments.
• Maintain cleanliness and safety in the service area.
• Work collaboratively with kitchen and bar teams.
• Follow all safety and alcohol awareness guidelines.

Skills

Guest Services

Multitasking

Communication

Food & Beverage Knowledge

Teamwork

Tools

POS System

Cash & Payment Terminals

Job description

Shaw’s Crab House in Chicago is seeking Cocktail Servers to deliver warm, attentive service in a lively dining room, focusing on guest experience and accurate order handling.

You’ll work with a team to ensure smooth service, maintain knowledge of menu and wine pairings, and participate in the bar area with a strong emphasis on hospitality.

This role emphasizes teamwork, reliability, and the ability to thrive in a fast-paced environment.