Cocktail Server - Part Time

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Penn Entertainment is seeking a beverage service professional to provide prompt, courteous service to casino guests in a fast-paced environment.

Responsibilities include accurate POS use, knowledge of drink trends, and adherence to safety standards. Candidates must obtain required certifications and work collaboratively with bar staff in this high-energy setting.

Qualifications

• High School Diploma or GED required.
• Ability to read and interpret documents, such as safety rules.
• Basic math skills for transactions and balancing.
• Ability to respond to guest inquiries and concerns with professionalism.

Responsibilities

• Provide prompt, efficient, courteous beverage service to casino guests.
• Maintain knowledge of PLCB and RG standards and current drink trends.
• Operate the POS system accurately for orders and payments.
• Monitor guests, ensuring responsible alcohol service per policies.
• Assist with side work, opening/closing duties, and teamwork with staff.
• Support other beverage personnel to ensure smooth casino operations.
• Meet credentialing requirements (food handler and RAMP).

Skills

Customer service

POS proficiency

Math skills

Problem solving

Communication

Education

High School Diploma/GED

Tools

POS systems

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards.
• Responsible for knowledge of PLCB and RG standards.
• Responsible for knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends.
• Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled.
• Responsible for accurate and efficient use of POS system.
• Monitors guests alcohol intake in accordance with RAMP training
• Assists other beverage personnel with maintenance such as side work, opening/closing duties.
• Participates as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.

Requirements

• High School Diploma/GED.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to read and interpret documents, such as safety rules.
• Must have the ability to present information and respond to questions from guests.
• Must have the ability to perform basic math skills.
• Must have the ability to solve practical problems and deal with a variety of situations.
• Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
• Ability to operate POS Systems.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.
• Must be able to obtain proper food handler certification and RAMP certification.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walking 85% of the time.
• Standing 15 % of the time.
• Lifting/moving maximum of 20 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. Must be able to work in various weather conditions. High Noise Level.