Cocktail Server: Guest Experience & Bar Service Pro

Monkeypod Kitchen by Merriman; Wailea (HI); On-site; USD 42,000 - 52,000; Full time

Job summary

Monkeypod Kitchen by Merriman in Wailea, HI is seeking an energetic server to warmly welcome guests and take beverage orders, ensuring timely delivery from bar to table. You will perform side work, keep service areas clean, and respond promptly to guest requests to maintain a superior dining experience.

The role requires attentiveness, strong communication, and teamwork to support fellow servers and bus staff.

Qualifications

• Customer oriented and guest-focused approach.
• Ability to work in high-stress environments while maintaining service quality.
• Adherence to safety policies and proper operation of equipment.
• Active listening to guests and colleagues to fulfill requests.
• Clear and effective verbal and non-verbal communication.
• Follow supervisor directions and system tickets.
• Collaborative teamwork to serve guests efficiently.
• Maintain a friendly, polished appearance and demeanor.

Responsibilities

• Welcome and greet guests.
• Assist in beverage orders from guests, enter orders in our order/sale system which relays orders to the Server.
• Deliver beverages from bar to guests in a timely manner.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe the dining experience of your guests. Ensure that they are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare the bar bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bus persons with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager of immediate supervisor.

Skills

Customer oriented

Under pressure

Safety awareness

Active listening

Communication

Direction following

Teamwork

Friendly demeanor

Presentation

Job description

Monkeypod Kitchen by Merriman in Wailea, HI is seeking an energetic server to warmly welcome guests and take beverage orders, ensuring timely delivery from bar to table. You will perform side work, keep service areas clean, and respond promptly to guest requests to maintain a superior dining experience.

The role requires attentiveness, strong communication, and teamwork to support fellow servers and bus staff.