Knox Model & Cocktail Server- Full Time - MGM Springfield

MGM Resorts; Town of Springfield (WI); Sur place; USD 11 000 - 15 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Wellness programs

Discounts

Free meals

Free parking

Uniform provided

Career development

Volunteer opportunities

Résumé du poste

MGM Resorts International is seeking a Cocktail Server for the Knox lounge in Springfield, MA. You will expedite beverage orders, maintain a clean station, and deliver exceptional hospitality while promoting the brand through on-stage marketing events.

We offer a starting rate of $9.50 per hour plus tips, with healthcare and time-off benefits, free meals, parking, and opportunities for professional development. Must be 21+ and flexible for varied shifts, including weekends.

Qualifications

• Provide friendly guest service to beverage customers.
• Cash handling procedures must be followed.
• Maintain clean and stocked service area and POS station.

Responsabilités

• Provide and expedite beverage orders for guests.
• Maintain cleanliness and stock of assigned area, side station, tables, and POS station.
• Participate in on-stage marketing events to promote the brand.

Connaissances

Customer service

Cash handling

Hospitality

Outils

POS system

Description du poste

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Cocktail Server at the Knox, your primary responsibility will be to efficiently expedite guests' drink orders while delivering outstanding beverage and bus service. You'll be expected to maintain a keen awareness of customer needs, ensure timely service, and create a welcoming atmosphere, all while upholding the lounge's high standards of hospitality and professionalism. Your ability to engage with guests and provide personalized service will enhance their overall experience.

THE STARTING RATE:

$9.50 per hour plus tips

THE DAY-TO-DAY:

• Provide and expedite beverage orders for guests
• Maintain cleanliness and stock of assigned area, side station, tables, and POS station
• Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue
• Collect money and follow all proper cash handling and comp procedures
• Focus on the development of a personal clientele list
• Maintain assigned wardrobe and/or costumes in accordance with established standard
• Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

THE IDEAL CANDIDATE:

• Can work varied shifts, to include weekends and holidays
• Must be 21 years of age

THE PERKS & BENEFITS:

• Healthcare, financial and time off benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
• Company-issued uniform and dry-cleaning

VIEW JOB DESCRIPTION:

PAY RATE

The rate for this role is: $9.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $1,900.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.