Cocktail - PBR Baltimore

Power Plant Live!; Baltimore (MD); On-site; USD 9,600 - 28,000; Part time

Benefits offered by this job

Tip eligible

Job summary

Power Plant Live! is hiring a cocktail server in Baltimore, MD. The role focuses on greeting guests, taking orders, and delivering cocktails with upbeat, professional service.

The position requires English fluency, experience in fast-paced venues, and ability to upsell. This tipped role emphasizes customer care, accuracy in cash handling, and teamwork with bartenders and kitchen staff.

Qualifications

• Must speak fluent English and provide friendly, professional service.
• Experience in fast-paced bar or nightclub environments is preferred.
• Cash handling and basic math skills required.
• Alcohol awareness certification or food handler card preferred.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Mix and serve cocktails; upsell menu items.
• Maintain professionalism while delivering outstanding service with a smile.
• Communicate clearly with coworkers and kitchen staff.
• Verify guest ages and monitor alcohol service.
• Balance cash and payments; account for sales at shift end.
• Coordinate with bartenders and kitchen for orders.

Skills

Fluent English

Customer service

Communication

Energetic

POS system

Education

Alcohol awareness certification

Food handler card

Tools

Point of Sale system

Job description

PBR Baltimore
2 Market Pl
Baltimore, MD 21202, USA

Description

From the toughest sport on dirt comes Baltimore City's most stunning country bar. Live country and southern rock bring the PBR party downtown to Power Plant live! Throw in cold beer, hard drinks, and a little bull ridin' and its every cowboy and cowgirl's nighttime oasis.

Cocktail Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professionalmanner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.Must be willingto provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able tocommunicate effectivelyand clearly with co-workers and kitchen staff both verbally andutilizing the point of sales system.
• Communicate withguests clearly, patiently and with good humor.
• Must be well-versed inallconcept products andmenu itemsin order to guide the guest experience and sell food and beverage items.
• Consistentlychecks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• AlertManagement of any service and/or safety issues.Make appropriate service recovery gestures according to establishedguidelines in order to ensure total guest satisfaction.
• Promoteteamwork and quality service through daily communication and coordinationwith other departments.
• Coordinatewith bartenders and kitchen for ordering and receipt of food and beverages.

Cocktail Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized asignificant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcoholawareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Cocktail position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts,boxes, bottles, etc.).
• Must be able to efficiently and safely stand andmoveabout theentire facility during each shift.

This is a tipped position. The hourly rate is $3.63 + tips.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.