Cocktail - Angels Rock Bar Baltimore

Power Plant Live!; Baltimore (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tipped position

Base wage + tips

Job summary

Angels Rock Bar Baltimore is seeking a Cocktail Server to deliver high-energy, friendly service in a fast-paced nightclub setting. You will take orders, mix and serve cocktails, upsell menu items, and ensure guest satisfaction while staying professional and upbeat.

Fluency in English and strong communication with guests and staff are essential; prior bar experience and POS familiarity are preferred. This tipped role pays a base hourly rate plus tips, with shifts including nights/weekends.

Qualifications

• Must have experience in fast-paced bar/food venue.
• Fluent English and clear communication with guests and staff.
• Experience handling cash and card payments.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve cocktails and menu items; upsell where appropriate.
• Maintain professional, energetic, friendly service with a smile.
• Communicate clearly with co-workers and kitchen staff.
• Monitor alcohol service and identify over-consumption; contact management when needed.
• Balance sales and payments; perform side work as required.

Skills

Customer service

Verbal communication

Cash handling

POS system experience

Guest engagement

Tools

POS system

Job description

Angels Rock Bar Baltimore
10 Market Pl
Baltimore, MD 21202, USA

Description

All the elements of a world class nightclub with none of the attitude. Part lounge, part club, all rock and roll, Angels Rock Bar guarantees wild performances on the stage, behind the bar, and most definitely throughout the room.

Cocktail Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professionalmanner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.Must be willingto provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able tocommunicate effectivelyand clearly with co-workers and kitchen staff both verbally andutilizing the point of sales system.
• Communicate withguests clearly, patiently and with good humor.
• Must be well-versed inallconcept products andmenu itemsin order to guide the guest experience and sell food and beverage items.
• Consistentlychecks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• AlertManagement of any service and/or safety issues.Make appropriate service recovery gestures according to establishedguidelines in order to ensure total guest satisfaction.
• Promoteteamwork and quality service through daily communication and coordinationwith other departments.
• Coordinatewith bartenders and kitchen for ordering and receipt of food and beverages.

Cocktail Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized asignificant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcoholawareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Cocktail position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts,boxes, bottles, etc.).
• Must be able to efficiently and safely stand andmoveabout theentire facility during each shift.

This is a tipped position. The hourly rate is $3.63 + tips.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.