Cocktail

Monkeypod Kitchen; Lahaina (HI); On-site; USD 35,000 - 50,000; Full time

Job summary

Monkeypod Kitchen in Lahaina, HI is seeking enthusiastic servers to assist with beverage orders, deliver drinks from the bar, and support the service team during peak hours.

You will perform side work, maintain clean areas, monitor guest satisfaction, present checks, handle payments, and help bus staff. A friendly, customer-oriented approach and the ability to stay calm under pressure are essential.

Qualifications

• Customer-focused approach following MPK procedures.
• Ability to work under pressure in stressful situations.
• Safety: identify and correct conditions affecting safety and operate all required equipment.

Responsibilities

• Assist in beverage orders from guests, enter orders in our order/sale system which relays orders to the Server.
• Deliver beverages from bar to guests in a timely manner.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe the dining experience of your guests. Ensure that they are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare the bar bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bus persons with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Skills

Customer oriented

Working Under Pressure

Active Listening

Communication

Teamwork Abilities

Friendly

Safety

Job description

Assist in beverage orders from guests, enter orders in our order/sale system which relays orders to the Server.

Deliver beverages from bar to guests in a timely manner.

Perform side work at the start and end of each shift as required by service station assignment.

Maintain clean service areas.

Monitor and observe the dining experience of your guests. Ensure that they are satisfied with the food and service. Respond promptly and courteously to any requests.

Prepare the bar bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

Be ready and willing to assist fellow servers as situations arise.

Be ready and willing to assist bus persons with clearing and resetting tables.

Thank guests for their visit and invite them to return.

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager of immediate supervisor.

Requirements

• Customer Oriented – Ability to take care of the guests'needs while following MPK procedures.
• Working Under Pressure – Ability to complete assigned tasksunder stressful situations.
• Safety – Ability to identify and correct conditions thataffect employee safety as well as safely operate and handle all requiredequipment, appliances, and tools. Mustfollow all safety policies and procedures.
• Active Listening – Ability to actively attend to, convey,and understand the comments and questions of others.
• Communication – Ability to communicate by speaking,effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, andunderstand the comments and questions of others.
• Response to Direction – Receive and follow direction fromsupervisor; follow direction of computer generated tickets.
• Teamwork Abilities – Ability to work together with a teamin a positive manner to achieve a common goal.
• Friendly – Ability to exhibit a cheerful demeanor towardsothers.