COBRA & Premium Billing Specialist I

Excellus BCBS; United States; Hybrid; USD 28,000 - 37,000; Full time

Job summary

Excellus BCBS is seeking a COBRA & Premium Billing Administrator to respond to inquiries and coordinate daily activities for COBRA and Third-Party Premium Billing. The role ensures regulatory compliance and meets deadlines while supporting client reporting and enrollment processing.

Responsibilities include processing member refunds, managing file exchanges, and assisting in testing and issue resolution. Strong knowledge of COBRA rules and Excel is valued.

Qualifications

• Knowledge of COBRA rules and regulations preferred.
• Excellent problem solving, organizational and communication skills.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Responds to client and broker inquiries within department service standards.
• Processes member refunds, enrollment changes, and payment requests.
• Monitors file exchanges and coordinates carrier file activity.
• Supports client audits and data comparisons.
• Participates in training and keeps knowledge current on regulations.

Skills

Customer service

Problem solving

Regulatory knowledge

Multi-tasking

Education

High School diploma or equivalent

Associate degree preferred

Tools

Microsoft Word

Excel

Job description

Excellus BCBS is seeking a COBRA & Premium Billing Administrator to respond to inquiries and coordinate daily activities for COBRA and Third-Party Premium Billing. The role ensures regulatory compliance and meets deadlines while supporting client reporting and enrollment processing.

Responsibilities include processing member refunds, managing file exchanges, and assisting in testing and issue resolution. Strong knowledge of COBRA rules and Excel is valued.