COBRA & Premium Billing Specialist

Excellus BCBS; City of Albany (NY); On-site; USD 28,000 - 37,000; Full time

Job summary

Excellus BCBS is seeking a COBRA & Premium Billing Administrator to respond to inquiries from clients and subscribers with professional efficiency. You will coordinate COBRA and Third-Party Premium Billing activities, ensuring regulatory compliance and timely deadlines.

Responsibilities include handling client reporting, refund processing, enrollment management, and payment status review, while maintaining privacy and collaborating with carriers and brokers.

Qualifications

• High School diploma or equivalent. Associate degree in business administration or related field preferred.
• Two or more years of related experience.
• Knowledge of COBRA rules and regulations preferred.
• General understanding of medical, dental, vision, and Medicare benefits.

Responsibilities

• Responds to client and broker inquiries within department service standards.
• Provides client reporting and processes member refund requests.
• Manages open enrollment requests and monitors member payment status.
• Coordinates daily COBRA and Premium Billing activities to meet deadlines.

Skills

Communication

Problem solving

Attention to detail

Team collaboration

Education

High School diploma or equivalent

Associate degree in business administration or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Excellus BCBS is seeking a COBRA & Premium Billing Administrator to respond to inquiries from clients and subscribers with professional efficiency. You will coordinate COBRA and Third-Party Premium Billing activities, ensuring regulatory compliance and timely deadlines.

Responsibilities include handling client reporting, refund processing, enrollment management, and payment status review, while maintaining privacy and collaborating with carriers and brokers.