Coat Check & Guest Services Attendant

Wind Creek Bethlehem; Bethlehem (Northampton County); On-site; USD 17,000 - 22,000; Full time

Job summary

Wind Creek Bethlehem is seeking an Attendant - Coat Check to check-in, store, secure, and retrieve outerwear and belongings for guests. You will use a ticketing system and ensure proper custody of items.

The role requires 18+ years of age, a high school diploma or equivalent, and strong English communication. Prior customer service is preferred. You may work varied shifts including weekends and holidays, maintaining a professional appearance and cooperative teamwork.

Qualifications

• 18 years of age with legal work eligibility in the United States.
• High School diploma or equivalent.
• Ability to communicate effectively in English, both oral and written.
• Strong interpersonal skills and guest-focused service.
• Maintain a professional, neat appearance per Wind Creek standards.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Arrive on time in proper uniform.
• Receive and process guest belongings for coat check.
• Record and manage belongings through a ticketing system.
• Control coat check tickets and custody of garments.
• Provide superior customer service to guests.
• Be familiar with property services and local attractions.
• Follow safety standards and Wind Creek policies.
• Complete paperwork according to PGCB and Wind Creek standards.

Skills

Customer service

Cashiering

Communication

Interpersonal skills

Professional appearance

Teamwork

Education

High School diploma

Tools

Ticketing system

Job description

Wind Creek Bethlehem is seeking an Attendant - Coat Check to check-in, store, secure, and retrieve outerwear and belongings for guests. You will use a ticketing system and ensure proper custody of items.

The role requires 18+ years of age, a high school diploma or equivalent, and strong English communication. Prior customer service is preferred. You may work varied shifts including weekends and holidays, maintaining a professional appearance and cooperative teamwork.