Coat Check

Major Food Group; Boston (MA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Tuition Reimbursement

Referral Program

Job summary

Major Food Group is hiring a Coat Check Attendant to join Contessa, the crown jewel of dining atop The Newbury Boston. This position sits in a high-end, glamorous hotel setting, offering service excellence, elegant ambience, and a guest-centric experience.

Responsibilities include setting up the coat check area, tagging and storing items, and ensuring guests receive timely tickets for retrieval. Full-time availability across days, nights, weekends, and holidays is required.

Qualifications

• Experience in a high-volume, upscale restaurant preferred but not required.
• Previous customer service experience strongly preferred.
• Full-time flexible hours including days, nights, weekends, holidays.

Responsibilities

• Prepare and set up the coat check area with racks, tickets, and hangers prior to service/event starting.
• Hang coat, bag or any other guest item neatly with appropriate hanger.
• Provide guests with a ticket to enable them to pick up their coat and any other belongings later.
• Interact with guests to ensure a positive dining experience.
• Performs other duties as directed.

Skills

Customer service

Hospitality

Guest interaction

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Coat Check

Band 5 Boston, MA, US

Salary Range: $19.00 To $19.00 Hourly

Major Food Group is hiring a Coat Check Attendant to join our team at Contessa!

Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.

RESPONSIBILITIES:

• Prepare and set up the coat check area with essential items such as coat racks, tickets, hangers prior to service/event starting.
• Hang coat, bag or any other guest item neatly with appropriate hanger.
• Provide guests with a ticket to enable them to pick up their coat and any other belongings at a later time.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Performs other duties as directed.

REQUIREMENTS:

• Experience in a high volume, upscale restaurant preferred but not required
• Previous customer service experience strongly preferred
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Positive and enthusiastic attitude

BENEFITS:

• Medical/Dental/Vision Insurance with Company subsidy
• Progressive Paid Time Off
• Tuition Reimbursement
• Unlimited Referral Program

Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.