Coat Check Attendant - Seasonal

East Bank Club; Chicago (IL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401(k) match

Profit sharing

Holiday bonus

Parental leave

Health insurance

HSA / FSA

Disability insurance

Life insurance

Long-term care

Accident/critical illness

EAP

Pet insurance

Free gym access

Employee discounts

Parking benefits

Ticket discounts

Tuition reimbursement

Job summary

East Bank Club in Chicago, IL is seeking a friendly Coat Check Attendant to warmly greet guests and manage checked items with care. You will follow a numbered system to track belongings, keep the area organized, and deliver consistent, professional service throughout shifts.

Compensation is $18.00 per hour with two schedule options, plus benefits including PTO, a 401(k) match, health coverage, and more. This role supports our members' WOW experiences in a fast-paced hospitality setting.

Responsibilities

• Treat members, guests & employees with fairness, integrity, positivity, and consistency.
• Deliver a strong & consistent work ethic.
• Accept item(s) checked by members and guests by following number system implemented.
• Return of proper item(s) to members and guests, following the same number system.
• Thorough understanding of our check system upon inquiry.
• Have a general familiarity of the Club in order to answer members' inquiries.
• Ability to keep Coat Check organized and items in numerical order.
• Ability to make movements with fingers, hands, wrists, and arms.
• Ability to grasp and reach, sometimes above shoulder level.
• Sitting and standing for sustained periods of time.
• Frequent lifting up to 25 pounds.
• Movement with fingers, hands, wrists, legs, and arms.
• Ability to stoop, kneel and crouch.

Job description

As a Coat Check Attendant, your primary responsibility is to provide exceptional service to our valued members and guests by efficiently managing their checked items with professionalism, kindness, and a genuine warmth. You will be the friendly face that greets and ensures their belongings are safely stored and returned. Your role goes beyond the essentials; it's about creating memorable WOW experiences and maintaining a well-organized coat check area. In this role, you will not only meet the essential functions but also contribute to the overall success of our coat check service and the exceptional experience we provide to our members and guests. Your commitment to hospitality and organization is at the heart of what we do.

Rate of Pay: $18.00 per hour.

Schedule Option One

• Sunday: off
• Monday: 5:00-10:00pm
• Tuesday: 5:00-10:00pm
• Wednesday: off
• Thursday: 5:00-10:00pm
• Friday: 5:00-10:00pm
• Saturday: off

Schedule Option Two

• Sunday: off
• Monday: off
• Tuesday: off
• Wednesday: off
• Thursday: 11:00am-5:00pm
• Friday: 11:00am-5:00pm
• Saturday: off

Job Responsibilities

• Treat members, guests & employees with fairness, integrity, positivity, and consistency.
• Deliver a strong & consistent work ethic.
• Accept item(s) checked by members and guests by following number system implemented.
• Return of proper item(s) to members and guests, following the same number system.
• Thorough understanding of our check system upon inquiry.
• Have a general familiarity of the Club in order to answer members' inquiries.
• Ability to keep Coat Check organized and items in numerical order.
• Ability to make movements with fingers, hands, wrists, and arms.
• Ability to grasp and reach, sometimes above shoulder level.
• Sitting and standing for sustained periods of time.
• Frequent lifting up to 25 pounds.
• Movement with fingers, hands, wrists, legs, and arms.
• Ability to grasp and reach, sometimes above shoulder level.
• Ability to stoop, kneel and crouch.

Time Off & Retirement

• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave

Health & Wellness

• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife

Employee Perks

• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.