Coastal Bell Attendant & Guest Concierge

The Hotel at Avalon; Virginia Beach, Northern (VA, KY); Hybrid; USD 13,000 - 18,000; Full time

Benefits offered by this job

Medical and Dental through Anthem BCBS

Vision insurance through EyeMed

Vacation, Sick and Holiday programs

401(k) with matching funds

DailyPay earnings access

Job summary

HEI Hotels & Resorts is seeking a Bell Attendant for the Marriott Virginia Beach Oceanfront Resort on the boardwalk. You will assist guests with luggage, explain facilities, and maintain lobby areas while delivering friendly, attentive service to ensure a memorable stay.

The role requires a high school diploma or equivalent, a valid driving record, and the ability to lift up to 75 lbs. This on-site position emphasizes reliable attendance and strong guest communication.

Qualifications

• High school diploma or equivalent required. Hotel experience preferred.
• Ability to drive vans, limousines, and automobiles.
• Must have an excellent driving record as verified by a Motor Vehicle Report.
• Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage up to 75 lbs.
• Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation.

Responsibilities

• Show guests to room assisting with their luggage.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby, and baggage room.
• Post the daily events board and entertainment board in the lobby.
• Deliver messages and valet to guest rooms.
• May perform the duties of a valet as required.
• Comply with attendance rules and be available to work on a regular basis.

Skills

Guest service

Communication

Driving

Mobility & lifting

Education

High school diploma or equivalent

Job description

HEI Hotels & Resorts is seeking a Bell Attendant for the Marriott Virginia Beach Oceanfront Resort on the boardwalk. You will assist guests with luggage, explain facilities, and maintain lobby areas while delivering friendly, attentive service to ensure a memorable stay.

The role requires a high school diploma or equivalent, a valid driving record, and the ability to lift up to 75 lbs. This on-site position emphasizes reliable attendance and strong guest communication.