CO2 Refrigeration Training Specialist

CCR Commercial Refrigeration; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

CCR Commercial Refrigeration in Charlotte, NC, seeks an in-house CO₂ In-House Trainer to develop and deliver technical training for R744 transcritical systems across service, commissioning, and support teams.

You will standardize procedures, create materials, mentor technicians, and ensure safety best practices, while partnering with Engineering, Technical Support, and EHS to drive measurably higher first-time fix rates.

Qualifications

• Minimum of 5 years hands-on commercial refrigeration experience.
• At least 2 years commissioning and servicing CO₂ (R744) transcritical refrigeration systems.
• Proven ability to troubleshoot complex system and controls issues.
• Demonstrated experience training, mentoring, or leading technicians in a formal or informal capacity.
• Strong written and verbal communication skills with the ability to explain complex technical concepts clearly.
• Proficiency with digital collaboration tools and learning platforms (e.g., MS Teams, SharePoint, LMS systems).

Responsibilities

• Design, develop, and deliver instructor-led, hands-on, and blended training programs for CO₂ (R744) refrigeration systems.
• Establish structured training paths (Foundations, Intermediate, Advanced) for technicians, commissioning engineers, controls specialists, and field leadership.
• Create and maintain course materials including lesson plans, slide decks, lab exercises, simulations, job aids, assessments, and certification requirements.
• Provide on-site coaching and mentorship during critical system start-ups, commissioning activities, and complex service events.
• Standardize commissioning procedures, troubleshooting workflows, SOPs, checklists, and documentation across all regions.
• Work closely with Technical Support to convert recurring field issues and root cause findings into targeted training content.
• Collaborate with Engineering and Controls teams to ensure training reflects current designs, sequences of operation, firmware, and best practices.
• Coordinate with EHS to ensure all training reinforces CO₂ safety requirements, high-pressure protocols, and regulatory compliance.
• Track training completion, certification status, and technician progression through LMS or internal tracking tools.
• Continuously evaluate training effectiveness using field performance metrics, technician feedback, callbacks, and safety data.

Skills

CO₂ training programs

Troubleshooting expertise

Cross-functional collaboration

Mentoring & coaching

Strong communication

Tools

MS Teams

SharePoint

LMS

Job description

CCR Commercial Refrigeration in Charlotte, NC, seeks an in-house CO₂ In-House Trainer to develop and deliver technical training for R744 transcritical systems across service, commissioning, and support teams.

You will standardize procedures, create materials, mentor technicians, and ensure safety best practices, while partnering with Engineering, Technical Support, and EHS to drive measurably higher first-time fix rates.