In-House CO2 Refrigeration Training Lead

CCR; Charlotte (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

CCR is seeking an in-house trainer to develop and deliver CO₂ refrigeration training programs for field operations in Charlotte, NC. You will standardize procedures, mentor technicians, and ensure safe, high-quality commissioning and service delivery.

Lead program development across foundations to advanced training, aligning with engineering and controls teams while upholding CO₂ safety and regulatory requirements. Travel will be required for field support and rollout initiatives.

Qualifications

• Minimum of 5 years of hands-on commercial refrigeration experience.
• At least 2 years of direct experience commissioning and servicing CO₂ (R744) transcritical refrigeration systems.
• Proven ability to troubleshoot complex system and controls issues.
• Demonstrated experience training, mentoring, or leading technicians in a formal or informal capacity.
• Strong written and verbal communication skills with the ability to explain complex technical concepts clearly.
• Proficiency with digital collaboration tools and learning platforms (e.g., MS Teams, SharePoint, LMS systems).
• Experience in adult learning, instructional design, or technical education (preferred).
• Advanced CO₂ system experience including parallel compression, ejectors, or integrated energy optimization strategies (preferred).
• Familiarity with major refrigeration control platforms (e.g., Carel, Danfoss, CPC, Emerson) (preferred).
• OSHA 10/30 certification, manufacturer certifications, or equivalent safety credentials (preferred).
• Experience supporting field commissioning programs or national rollout initiatives (preferred).

Responsibilities

• Design, develop, and deliver instructor-led, hands-on, and blended training programs for CO₂ (R744) refrigeration systems.
• Establish structured training paths for technicians, commissioning engineers, controls specialists, and field leadership.
• Create and maintain course materials including lesson plans, slide decks, lab exercises, simulations, job aids, assessments, and certification requirements.
• Provide on-site coaching and mentorship during critical system start-ups, commissioning activities, and complex service events.
• Standardize commissioning procedures, troubleshooting workflows, SOPs, checklists, and documentation across all regions.
• Work closely with Technical Support to convert recurring field issues and root cause findings into targeted training content.
• Collaborate with Engineering and Controls teams to ensure training reflects current designs, sequences of operation, firmware, and best practices.
• Coordinate with EHS to ensure all training reinforces CO₂ safety requirements, high-pressure protocols, and regulatory compliance.
• Track training completion, certification status, and technician progression through LMS or internal tracking tools.
• Continuously evaluate training effectiveness using field performance metrics, technician feedback, callbacks, and safety data.

Skills

Troubleshooting

Communication

Mentoring/Training

Safety awareness

Team collaboration

Tools

MS Teams

SharePoint

LMS systems

Job description

CCR is seeking an in-house trainer to develop and deliver CO₂ refrigeration training programs for field operations in Charlotte, NC. You will standardize procedures, mentor technicians, and ensure safe, high-quality commissioning and service delivery.

Lead program development across foundations to advanced training, aligning with engineering and controls teams while upholding CO₂ safety and regulatory requirements. Travel will be required for field support and rollout initiatives.