Co-Manager: Lead a High-Volume, Guest-Focused Team

RaceTrac, Inc.; Riverview (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay and performance-based

Promotion potential

Leadership training and development

Autonomy with proven systems

High-volume environment

Full benefits package

Job summary

RaceTrac, Inc. in Florida is seeking a Co-Manager to be the store's heartbeat, supporting the General Manager and leading by example to deliver exceptional guest experiences daily.

You will drive performance, mentor a high-performing team, and bring RaceTrac’s mission to life: making people’s lives simpler and more enjoyable. You’ll lead a dynamic, high-volume store, manage operations, coach Shift Managers, ensure food safety and inventory integrity, and execute promotions with autonomy and

Qualifications

• 3-5 years of experience in retail, food service, or restaurant leadership.
• 1+ year of management experience preferred.
• Strong coaching, communication, and problem-solving skills.
• Experience in high-volume, guest-focused environments.
• Ability to read and act on business metrics such as P&L, labor, and sales.
• High School Diploma or GED, in progress or completed.
• Ability to lift up to 50 lbs. and perform physical tasks as needed.
• Willing to obtain and maintain food handler and alcohol server permits (if required).

Responsibilities

• Educate team members on the importance of excellent guest service and provide tools and techniques to succeed.
• Establish a warm and welcoming environment for all guests, team members, and vendors.
• Provide clear, respectful guidance to empower the managers on all shifts. Lead by example through accountability, collaboration, ownership of key responsibilities and offering support as needed.
• Ensure guest transaction expectations, including managing line lengths, are clearly understood and consistently met by providing training and coaching.
• Ensure all store team members clearly understand and consistently follow food service safety and standards, providing additional training and coaching as needed. Conduct regular quality checks to verify compliance.
• Educate the team on the importance of promoting items, train them on effective techniques, and ensure clear communication of current and upcoming promotions.
• Ensure teams are educated on all safety policies and regulations, and know where to access necessary documentation when requested.
• Understand the critical impact of inventory on RaceTrac and execute all steps of the inventory process accurately.
• Monitor cash controls daily and support employee training on operational processes, emphasizing their impact on the store’s financial performance.
• Facilitate communication across all shifts, including clarifying shift expectations and assisting the General Manager in relaying information from RaceTrac.
• Effectively train, coach, and mentor employees at all levels. Ensure store training is properly executed by Shift Managers and evaluate the effectiveness of training on key items providing coaching to managers on training techniques as needed.
• Monitor staffing levels and schedule execution, provide feedback to the General Manager, and create schedules as needed.
• Provide specific feedback on team performance to the General Manager and support performance management as directed.
• Utilize a variety of coaching techniques to help associates identify development opportunities and support their growth aspirations.
• Promote teamwork within the store by fostering open and inclusive communication, leading by example, and providing support during busy times or when guest concerns arise.
• Adjust communication style to suit the audience, ensuring messages are delivered effectively.
• Actively listen to understand others’ perspectives and ask clarifying questions when needed.

Skills

Retail leadership

Guest service

Coaching

Communication

Problem solving

High-volume environment

Education

High School Diploma or GED

Job description

RaceTrac, Inc. in Florida is seeking a Co-Manager to be the store's heartbeat, supporting the General Manager and leading by example to deliver exceptional guest experiences daily.

You will drive performance, mentor a high-performing team, and bring RaceTrac’s mission to life: making people’s lives simpler and more enjoyable. You’ll lead a dynamic, high-volume store, manage operations, coach Shift Managers, ensure food safety and inventory integrity, and execute promotions with autonomy and