CNO Executive Assistant — Healthcare Scheduling

Windsor Laurelwood Center For Behavioral Medicine; Willoughby (OH); On-site; USD 42,000 - 61,000; Full time

Job summary

Windsor Laurelwood Center for Behavioral Medicine is seeking an Administrative Assistant to support the Chief Nursing Officer and Nursing Leadership Team. The role encompasses calendar management, payroll support, and meeting logistics in a fast-paced healthcare setting.

The ideal candidate will demonstrate strong organizational skills, confidentiality, and teamwork, with experience in medical terminology and Microsoft Office.

Qualifications

• Minimum three (3) years of administrative assistant experience required.
• Healthcare or hospital experience strongly preferred.
• High school diploma or equivalent required; additional administrative certification is a plus.

Responsibilities

• Provide administrative support to the Chief Nursing Officer and Nursing Leadership Team.
• Maintain an organized, efficient, and professional office environment.
• Prepare, edit, and distribute correspondence, reports, presentations, and other documents.
• Manage routine filing and recordkeeping for the Nursing Department.
• Answer and direct telephone calls in a professional and courteous manner.
• Coordinate the CNO's calendar, appointments, and daily schedule.
• Schedule meetings and assist with meeting preparation and logistics.
• Coordinate use of conference rooms and meeting spaces, responding promptly to scheduling requests.
• Attend meetings as assigned and prepare accurate meeting minutes and documentation.
• Collaborate with Nurse Managers and Nursing Supervisors to ensure staffing schedules are completed accurately and in advance of operational needs.
• Assist nursing leadership with payroll preparation, review, and processing.
• Prepare and distribute nursing leadership on-call schedules and rosters.
• Maintain current and accurate nursing department employee listings.
• Assist with monitoring staff licensure and certification requirements.
• Support accreditation, regulatory, and survey readiness activities.
• Maintain departmental policies and procedures and assist with updates and revisions.
• Coordinate administrative support activities for nursing, laboratory, and education departments.
• Ensure all employee and patient information is handled in accordance with confidentiality and privacy standards.
• Participate in special projects and initiatives as assigned by the CNO.
• Support facility-wide quality and performance improvement activities.
• Adhere to all facility, departmental, corporate, and personnel policies and procedures.
• Attend required trainings, in-services, and staff development programs.
• Maintain professional standards related to conduct, attendance, punctuality, and appearance.

Skills

Microsoft Office Suite

Staff scheduling

Payroll support

Confidentiality & discretion

Communication skills

Education

High school diploma or equivalent

Administrative certification (preferred)

Job description

Windsor Laurelwood Center for Behavioral Medicine is seeking an Administrative Assistant to support the Chief Nursing Officer and Nursing Leadership Team. The role encompasses calendar management, payroll support, and meeting logistics in a fast-paced healthcare setting.

The ideal candidate will demonstrate strong organizational skills, confidentiality, and teamwork, with experience in medical terminology and Microsoft Office.