CNC Machine Tool Field Service Technician

Gosiger Holdings Inc; Warrendale (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

Gosiger Holdings Inc seeks a skilled field service technician to troubleshoot, install, repair, and maintain CNC machine tools at customer sites and company facilities. You will work as part of a team, delivering high-quality service with safety as a priority.

Responsibilities include documenting actions in service software, training customers, and collaborating with vendors to resolve issues, with occasional travel to support training and out-of-area customers.

Qualifications

• Associates Degree or certification in CNC Machine Tool installation/repair.
• Minimum 2 years experience in troubleshooting, installation and repair of machine tools products.
• Valid Driver's License and ability to operate service vehicle for business.

Responsibilities

• Troubleshoot and solve CNC machine tool issues.
• Perform installation, service, and preventative maintenance with high quality and timeliness.
• Document actions and findings using service software; report parts and repairs the same day or within 24 hours.
• Train customers and internal team on installation and service procedures.
• Communicate with customers about arrival, progress, and checkout.

Skills

CNC troubleshooting

Installation & repair

Documentation skills

Team collaboration

Education

Associate degree or CNC cert

Tools

Service software

PC software

Job description

Gosiger Holdings Inc seeks a skilled field service technician to troubleshoot, install, repair, and maintain CNC machine tools at customer sites and company facilities. You will work as part of a team, delivering high-quality service with safety as a priority.

Responsibilities include documenting actions in service software, training customers, and collaborating with vendors to resolve issues, with occasional travel to support training and out-of-area customers.