CNC Field Service Technician - Regional Travel

Software Placement Group; Menomonie (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Software Placement Group is seeking a CNC Field Service Technician to support customer sites across the upper Midwest. This role involves hands-on maintenance, repair, and technical support to keep CNC equipment running at peak performance.

You will travel to customer sites throughout MN, WI, SD, ND with regional travel, performing preventive maintenance and diagnosing complex CNC-related issues. Strong communication and documentation skills are essential for success.

Qualifications

• 3+ years hands-on CNC machinery repair/maintenance.
• Experience with rotating machinery, spindles and precision bearings.
• Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics.
• Advanced troubleshooting skills with high attention to detail and technical accuracy.
• Ability to read and interpret technical drawings and schematics.

Responsibilities

• Travel to customer sites in MN, WI, SD, ND to install, troubleshoot, and maintain CNC tools and controls.
• Perform preventive maintenance and identify opportunities for performance improvements.
• Diagnose and repair mechanical, electrical, pneumatic, and hydraulic components.
• Use manuals, technical documentation, and vendor support to troubleshoot complex problems.
• Clearly communicate equipment status, repairs, and recommendations to customers.
• Accurately complete and submit service and installation reports.
• Ensure customer commitments are met with professionalism and technical excellence.
• Build and maintain positive relationships with vendors, suppliers, and customers.
• Stay current on new technologies and product updates through ongoing training.
• Maintain deep technical knowledge of all equipment lines represented by the company.
• Perform other duties as assigned.

Skills

CNC repair

Field service

Reading schematics

Customer communication

Microsoft Office

Tools

CNC controls

Job description

Software Placement Group is seeking a CNC Field Service Technician to support customer sites across the upper Midwest. This role involves hands-on maintenance, repair, and technical support to keep CNC equipment running at peak performance.

You will travel to customer sites throughout MN, WI, SD, ND with regional travel, performing preventive maintenance and diagnosing complex CNC-related issues. Strong communication and documentation skills are essential for success.