CNC Field Service Technician

AppleOne Employment Services; Albuquerque (NM); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Laptop provided

Phone provided

Tools and technical support provided

Ongoing training and development

Job summary

AppleOne is seeking an experienced CNC Field Service Technician based in Tempe, Arizona. The role involves installing, maintaining, troubleshooting, and repairing CNC machine tools (up to 5-axis) at customer sites and providing responsive service to minimize downtime.

You will work with FANUC and Haas controllers, participate in preventative maintenance, and coordinate with internal teams. A valid driver's license, 3+ years of experience, and a willingness to relocate are required.

Qualifications

• 3+ years of CNC maintenance, troubleshooting or repair experience.
• Hands-on experience with CNC mills, lathes, and associated equipment.
• Strong ability to diagnose electrical, hydraulic, pneumatic and software issues.

Responsibilities

• Install, level, align, commission, troubleshoot and repair CNC machine tools in the field.
• Perform preventative maintenance, emergency service and machine-down repairs to minimize downtime.
• Diagnose electrical, mechanical, hydraulic, pneumatic, electronic, and software-related CNC issues.
• Troubleshoot CNC controls (FANUC and Haas) and identify root causes of failures.
• Communicate professionally with customers on status, arrivals, and next steps.
• Document service activities and coordinate with teams on complex repairs.

Skills

CNC field service

Troubleshooting

Customer communication

Electrical troubleshooting

Mechanical troubleshooting

Reading schematics

Education

High school diploma or GED

Tools

Haas

FANUC

Matsuura

Makino

Okuma

Job description

Interested in Relocating to Arizona?

This position is based in Tempe, Arizona, in the Phoenix metropolitan area, and we welcome applications from qualified CNC professionals currently living outside the state who are interested in relocating to Arizona.

Candidates must be willing and able to relocate to the Tempe/Phoenix area for this opportunity.

In this role, you will install, maintain, troubleshoot, and repair CNC machine tools, including advanced equipment up to 5-axis machines. You will be supported with the tools, technology, training, and technical resources needed to be successful in the field. This opportunity offers stability, ongoing development, and the chance to work with a service‑focused team that values professionalism, accountability, and high‑quality customer support.

Key Responsibilities

• Install, level, align, commission, troubleshoot, and repair CNC machine tools, including mills, lathes, and equipment up to 5-axis.
• Perform preventative maintenance, emergency service, and machine‑down repairs to minimize customer downtime.
• Diagnose electrical, electronic, hydraulic, pneumatic, mechanical, and software‑related issues on CNC equipment.
• Troubleshoot CNC controls, including FANUC and Haas controllers, and identify root causes of equipment failures.
• Communicate professionally with customers regarding arrival times, service status, repair progress, and recommended next steps.
• Document service activities accurately and coordinate with internal teams, technicians, and vendors on complex repairs.

Compensation and Benefits

• Salary range: $60,000 to $90,000 per year.
• Direct hire opportunity.
• Company vehicle provided.
• Company laptop and company phone provided.
• Tools and technical support provided.
• Ongoing training and development provided.

Required Qualifications and Skills

• Install, maintain, troubleshoot, and repair CNC machine tools in customer field service environments.
• Perform machine leveling, alignment, installation, commissioning, preventative maintenance, and emergency repair.
• Diagnose and repair electrical, mechanical, hydraulic, pneumatic, electronic, controller, and software‑related CNC issues.
• Support machine‑down situations with urgency while delivering professional customer communication and documentation.
• 3+ years of experience performing maintenance, troubleshooting, or repair on CNC machinery.
• Experience level of 6‑10 years is highly aligned with this role.
• Hands‑on experience with CNC mills, CNC lathes, Haas, Matsuura, Makino, Okuma, or other industrial CNC machining equipment.
• Knowledge of CNC/OEM machine controllers, especially FANUC and Haas.
• Strong electrical and mechanical troubleshooting skills.
• Experience troubleshooting hydraulic and pneumatic systems.
• Ability to read and interpret electrical schematics, technical manuals, maintenance instructions, and safety procedures.
• Strong mechanical and electrical aptitude with the ability to independently diagnose equipment problems in the field.
• Excellent customer service, communication, critical‑thinking, and problem‑solving skills.
• Detail‑oriented, organized, accountable, self‑motivated, and willing to continually learn new CNC technologies.
• Valid driver's license required.
• High school diploma or GED required.

Preferred Qualifications

• Matsuura CNC machine experience.
• Experience servicing 5‑axis CNC equipment.
• Broad exposure to multiple CNC machine brands and controller platforms.
• Prior field service experience supporting manufacturing or machining customers.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.