CNC Field Service Engineer — Travel‑Heavy Onsite Support

fanuc; Rochester Hills (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

FANUC America Corporation in Rochester Hills, MI is seeking an Associate Field Service Engineer to perform on-site repair, troubleshooting and maintenance for CNCs and related peripheral equipment. Travel within Michigan up to 80–90% of the time, with some overnight trips and occasional air travel for training.

You will work under supervision to diagnose issues, service CNC components, and maintain equipment while documenting work and learning company procedures.

Qualifications

• High School Diploma or GED.
• Ability to diagnose issues and effectively solve problems.
• Ability to evaluate, select, and adapt engineering solutions to meet application requirements.
• Ability to quickly learn and apply new technologies, concepts, and methodologies to remain current with industry advancements.
• Excellent communication skills, including written and verbal presentation of technical information.
• Flexibility in traveling 80% - 90% to customer sites.
• Must have or be able to obtain a valid driver's license and be able to legally operate a rental vehicle in the U.S. and Canada for business travel.

Responsibilities

• Provide maintenance and troubleshooting for CNCs, servo, spindle drive and motor products.
• Investigate customer complaints and perform analysis to determine the cause(s).
• Travel to customer sites with some overnight travel.
• Maintain all company-provided equipment, including tools.
• Learn service operations, procedures and policies, including timely and accurate submission of required paperwork.
• Report quality problems to the appropriate manager/supervisor as they are encountered.

Skills

Diagnose issues

Problem solving

Learn new technologies

Communication skills

Travel readiness

Driver's license

Education

High School Diploma or GED

Associate degree in Electronics or Mechatronics

Bachelor's degree in Electronics or Mechatronics

Job description

FANUC America Corporation in Rochester Hills, MI is seeking an Associate Field Service Engineer to perform on-site repair, troubleshooting and maintenance for CNCs and related peripheral equipment. Travel within Michigan up to 80–90% of the time, with some overnight trips and occasional air travel for training.

You will work under supervision to diagnose issues, service CNC components, and maintain equipment while documenting work and learning company procedures.