CNC Field Service Engineer - Multi-State Travel

Pacifica Continental; Buffalo (NY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Insurance (Medical, Vision, Life, and Dental)

PTO

401K

Overtime

Job summary

Pacifica Continental seeks a Service Coordinator in Buffalo, NY, responsible for providing maintenance and repair assistance for CNC machine tools. Ideal candidates have 3-5 years of experience in electrical and mechanical troubleshooting, with a background in DMG or MORI SEIKI machines preferred. The job entails a minimum of 50% travel across multi-state regions. Benefits include comprehensive insurance, PTO, 401K, and overtime compensation. Candidates must possess excellent communication skills to manage customer relationships effectively.

Qualifications

• 3-5 years of experience in CNC machine tools maintenance and troubleshooting.
• Experience with DMG or MORI SEIKI machines and controls is a plus.
• Ability to read mechanical drawings and electrical schematics.

Responsibilities

• Provide maintenance, repair, and installation assistance of CNC machine tools.
• Create and update technical documentation.
• Train Customer Service Engineers on new products.

Skills

Electrical troubleshooting

Mechanical maintenance

Customer service orientation

Communication skills

Education

Bachelor’s or Associate’s Degree in a related field

Tools

MS Word

Excel

Outlook

Job description

Pacifica Continental seeks a Service Coordinator in Buffalo, NY, responsible for providing maintenance and repair assistance for CNC machine tools. Ideal candidates have 3-5 years of experience in electrical and mechanical troubleshooting, with a background in DMG or MORI SEIKI machines preferred. The job entails a minimum of 50% travel across multi-state regions. Benefits include comprehensive insurance, PTO, 401K, and overtime compensation. Candidates must possess excellent communication skills to manage customer relationships effectively.