CNC Field Service Engineer – 50% Travel

Pacificacontinental; Memphis (TN); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance (Medical, Vision, Life, and Dental)

PTO

401K

Overtime

Job summary

A technical service company is seeking a Service Coordinator to assist with the maintenance, repair, and installation of CNC machine tools. The role requires 3-5 years of experience in troubleshooting, strong communication skills, and the ability to manage customer relationships effectively. The position is based in Memphis, Tennessee, with extensive travel requirements. Benefits include medical insurance, PTO, and a 401K plan.

Qualifications

• 3-5 years of experience in troubleshooting and maintenance of CNC machine tools.
• Proven ability to read mechanical drawings and electrical schematics.
• Experience with DMG, MORI SEIKI machines, Fanuc, or Siemens is a plus.
• Ability to read mechanical drawings and electrical schematics.

Responsibilities

• Provide customers with maintenance, repair, and installation assistance.
• Develop and analyze reports pertaining to Service.
• Manage difficult customer situations in a positive manner.
• Manage difficult customer situations positively.

Skills

Electrical and mechanical troubleshooting

Customer service orientation

Communication skills

Adaptability to change

Education

Bachelor’s or Associate’s Degree in a related field

Tools

MS Word

MS Excel

MS Outlook

Job description

A technical service company is seeking a Service Coordinator to assist with the maintenance, repair, and installation of CNC machine tools. The role requires 3-5 years of experience in troubleshooting, strong communication skills, and the ability to manage customer relationships effectively. The position is based in Memphis, Tennessee, with extensive travel requirements. Benefits include medical insurance, PTO, and a 401K plan.