CNC Field Service Engineer (50% Travel)

Pacificacontinental; Massachusetts; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Insurance (Medical, Vision, Life, and Dental)

PTO

401K

Overtime

Job summary

A CNC service provider is seeking a Service Coordinator in Massachusetts. The role involves providing maintenance and repair assistance for CNC machines, creating technical documentation, and developing customer relationships. Ideal candidates have 3-5 years of experience in electrical and mechanical troubleshooting, along with strong communication skills. This position includes travel and requires adapting to various work environments.

Qualifications

• 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
• Good verbal and written communication skills are essential.
• Proven ability to read mechanical drawings and electrical schematics.

Responsibilities

• Provide customers with maintenance, repair, and installation assistance of CNC machine tools.
• Create and update documentation of technical information.
• Manage difficult customer situations positively.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service orientation

Communication skills

Basic computer literacy

Education

Bachelor’s or Associate’s Degree in a related field

Tools

MS Word

MS Excel

MS Outlook

DMG or MORI SEIKI machines

Fanuc controls

Mitsubishi controls

Siemens controls

Job description

A CNC service provider is seeking a Service Coordinator in Massachusetts. The role involves providing maintenance and repair assistance for CNC machines, creating technical documentation, and developing customer relationships. Ideal candidates have 3-5 years of experience in electrical and mechanical troubleshooting, along with strong communication skills. This position includes travel and requires adapting to various work environments.