CNC Field Service Engineer

5 Star Recruitment; Mundelein (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

A recruitment agency seeks a CNC Field Service Engineer to conduct field service and support clients with CNC tool & cutter grinding machines. Ideal candidates will have technical experience in mechanical, electrical, hydraulic, and pneumatic repairs. This role requires up to 80% travel across the USA, Canada, and Mexico. A bachelor's degree in mechanical or electrical engineering is desirable but not mandatory.

Qualifications

• Technical field service experience with CNC grinding machinery.
• Proficiency in troubleshooting machine problems on-site and remotely.
• Experience with the installation of CNC grinding machines at customer facilities.

Responsibilities

• Conduct field service at customer facilities for CNC tool & cutter grinding machines.
• Provide support to customers remotely and on-site, addressing inquiries.
• Expect up to 80% travel within the USA, Canada, and Mexico for customer support.

Job description

About the job CNC Field Service Engineer

• Job Duties:
  
  • Conduct field service at customer facilities, ensuring the proper functioning and maintenance of CNC tool & cutter grinding machines.
  • Provide comprehensive support to customers onsite, by phone, and via email, addressing inquiries and troubleshooting issues promptly and effectively.
  • Expect up to 80% travel within the USA, Canada, and Mexico to support customer needs.
    
  Ideal Candidates:
  
  • Technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs.
  • Proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical/electrical drawings, and part identification.
  • Experience with the installation of CNC grinding machines at customer facilities.
  • "Hands-on" individual with a strong mechanical aptitude.
  • Ability to interpret and comprehend electrical, mechanical, and other technical drawings.
  • Basic knowledge of electrical and fluid power circuits is preferred.

Must Have:

Nice to Have:

Bachelor's degree in mechanical or electrical engineering