CMMS Administrator

The Building People; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical & Rx

Dental

Vision

401(k) Retirement Plan

Life Insurance/AD&D

Long Term Disability

Short Term Disability

Paid Time Off

Holiday Pay

Job summary

The Building People is seeking a CMMS Administrator to support facility operations at a federal government installation. The CMMS Admin will manage all aspects of the work order database, ensure accurate creation, tracking, and closure of tickets, and generate required reports for the Project Manager and government representatives.

Responsibilities include receiving and routing work orders, scheduling service calls, dispatching crews, and communicating with customers to confirm satisfactory

Qualifications

• Experience with CMMS or work order systems.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Experience in federal or commercial facility management preferred.
• TRIRIGA experience preferred.
• Must have or be able to obtain a Public Trust clearance.

Responsibilities

• Manage the CMMS work order database: create, track and close tickets.
• Prepare work orders and assign to service crews; schedule service calls; dispatch crews.
• Communicate with customers to confirm service; record outcomes and notes.
• Coordinate with staff to ensure tickets are closed accurately.
• Provide required reports to the Project Manager and government representatives.

Skills

Communication skills

Customer service

Microsoft Office

Education

Public Trust clearance

Tools

TRIRIGA

Job description

Position Description/Summary

The Building People is seeking a CMMS Administrator to support facility operations and maintenance services at a federal government installation. The CMMS Administrator is responsible for managing all aspects of the work order database, ensuring work orders are created, tracked, and closed accurately and in a timely manner, and providing required reports to the Project Manager and government representatives. The CMMS Admin will:

• Receives, records in CMMS system, and distributes work orders and preventive maintenance tickets to service crews upon customers' requests for service records information, such as name, address, article to be repaired, or service to be rendered


• Prepares work order and distributes to service crew, schedules service calls and dispatches service crew.


• Calls or writes the customer to ensure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.


• Courteously answers all incoming service calls and dispatches accordingly. Coordinates with proper staff to make sure ticket is closed appropriately


• All other duties as assigned

Required Skills/Experience

• Computer experience, Microsoft Products, Excel, Word, PowerPoint, Internet, Email.


• Customer friendly and able to speak clearly and answer the phone/radio, communication devices.


• Experience in federal or commercial facility management preferred.


• TRIRIGA experience preferred


• Must have or be able to obtain a Public Trust


• Salary offered will be commensurate with the candidate's experience, qualifications, and certifications.


• Our positions may require a background screening and clearance directly from the Government.


• Please note that telework arrangements are subject to change based on customer requirements.

Additional Information

Competitive benefits for eligible employees include:

• Medical & Rx


• Dental


• Vision


• Flexible Spending Accounts


• 401(k) Retirement Plan


• Life Insurance/AD&D


• Long Term Disability and Short-Term Disability


• Paid Time Off


• Holiday Pay

All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.