CMDB Lead: Data Integrity & Governance

ASM Research, An Accenture Federal Services Company; Columbus (OH); On-site; USD 100,000 - 123,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an IT Configuration Analyst to lead CMDB operations and ensure data accuracy across enterprise IT. You will own day-to-day configuration management and governance, partnering with operations, engineering, and service management to support stable IT service delivery.

The role emphasizes audits, data quality improvements, and cross-team collaboration in a regulated federal environment.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 4–7 years in configuration management or IT operations roles with CMDB administration.
• ITIL-aligned service asset and configuration management concepts knowledge.
• Experience using enterprise ITSM/CMDB platforms (e.g., ServiceNow) to maintain CIs and reports.
• Ability to obtain and maintain a SECRET clearance; U.S. citizenship required.

Responsibilities

• Lead day-to-day CMDB operations by enforcing processes to manage CIs and relationships.
• Reconcile data from discovery feeds, manual updates, and change records to improve accuracy.
• Plan and execute CMDB configuration audits and certifications; oversee remediation with owning teams.
• Configure ITSM/CMDB tools to build queries, reports, and dashboards for impact analysis and risk assessment.
• Ensure change, incident, and problem records are linked to CIs for traceability and reporting.
• Monitor and report CMDB data quality metrics; drive governance and training to sustain data integrity.
• Contribute to configuration management plans, aligning with ITIL practices in a federal environment.

Skills

CMDB administration

ITIL concepts

Data quality

Stakeholder engagement

Analytical skills

Communication

Education

Bachelor’s degree or equivalent

Tools

ServiceNow

ITSM tools

Job description

ASM Research, An Accenture Federal Services Company, seeks an IT Configuration Analyst to lead CMDB operations and ensure data accuracy across enterprise IT. You will own day-to-day configuration management and governance, partnering with operations, engineering, and service management to support stable IT service delivery.

The role emphasizes audits, data quality improvements, and cross-team collaboration in a regulated federal environment.