CMDB Business Analyst

Access To Future; Oregon; Hybrid; USD 75,000 - 110,000; Full time

Job summary

Access To Future is seeking an IT Configuration Management Database (CMDB) Analyst to design and maintain the configuration management program to include ServiceNow CMDB configuration item attributes, relationships and overall accuracy.

The role requires 5 years of ServiceNow experience in CMDB/CI as a CMDB Business Analyst, with understanding that CMDB stores information about all technical services and their CI data.

Qualifications

• 5 years of ServiceNow experience in CMDB/CI as a CMDB Business Analyst.
• Experience configuring and maintaining CMDB attributes and CI relationships in ServiceNow.

Responsibilities

• Design and maintain the configuration management program, focusing on ServiceNow CMDB configuration item attributes and relationships.
• Ensure overall accuracy of CMDB data and CI relationships across services.

Job description

Under the supervision of the Director, IT Architecture, the IT Configuration Management Database (CMDB) Analyst is responsible for the design and maintenance of the configuration management program to include ServiceNow CMDB configuration item attributes, relationships and overall accuracy.

• Need 5 years of ServiceNow experience in the areas of ServiceNow CMDB/CIs as a CMDB Business Analyst.
• The CMDB is the ServiceNow database that stores information about all technical services. Within the CMDB, the support information for each service offering is stored in a Configuration Item (CI) specific to that service