CMDB Administrator: Data Quality & Discovery Lead

Martin Marietta; Raleigh (NC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with Company matching

Paid Holidays and Vacation

Educational/Tuition Assistance Plan

Job summary

A major construction materials company in Raleigh, NC, is seeking a CMDB Administrator. This role requires leading the cleanup of Configuration Items (CIs) in the ServiceNow CMDB, ensuring data quality, and collaborating with various technical teams to enhance operational processes. Candidates should have 2-4+ years of ServiceNow experience, strong analytical skills, and familiarity with AWS/Azure cloud discovery. The position offers various benefits, including medical, dental, and a 401(k).

Qualifications

• 2–4+ years of experience with ServiceNow administration, including direct work with CMDB records.
• Experience with data cleanup, correcting CI inaccuracies, and supporting Discovery validations.

Responsibilities

• Lead analysis and remediation of inaccurate Configuration Items (CIs).
• Monitor and improve CMDB data quality using relevant metrics.
• Oversee ServiceNow Discovery performance and alignment with IRE.
• Partner with source system owners to validate inbound CMDB data.
• Ensure CI data adheres to Common Service Data Model (CSDM) standards.
• Provide guidance, documentation, and training to teams interacting with the CMDB.

Skills

ServiceNow CMDB

CMDB Health Dashboard

Identification and Reconciliation Engine (IRE)

ServiceNow Discovery

Analytical and troubleshooting skills

VMware vCenter

AWS/Azure cloud discovery

Education

Bachelor's degree or equivalent relevant experience

ServiceNow CSA certification

ITIL Foundation certification

Job description

A major construction materials company in Raleigh, NC, is seeking a CMDB Administrator. This role requires leading the cleanup of Configuration Items (CIs) in the ServiceNow CMDB, ensuring data quality, and collaborating with various technical teams to enhance operational processes. Candidates should have 2-4+ years of ServiceNow experience, strong analytical skills, and familiarity with AWS/Azure cloud discovery. The position offers various benefits, including medical, dental, and a 401(k).