CMDB Steward: ServiceNow Data Quality & Discovery

Martin Marietta; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading construction materials company in Raleigh, North Carolina, seeks a CMDB Administrator responsible for managing the ServiceNow Configuration Management Database. The role requires deep expertise in ServiceNow CMDB, including data quality monitoring and remediation activities. Candidates should have 2-4 years of experience in ServiceNow administration and a bachelor's degree or equivalent. Position supports collaboration across technical teams and contributes to data accuracy and operational processes.

Qualifications

• 2–4+ years of experience with ServiceNow administration, including CMDB records.
• Proven experience with data cleanup and CI inaccuracies.

Responsibilities

• Lead analysis and remediation of inaccurate Configuration Items in the CMDB.
• Monitor and improve CMDB data quality using various metrics.
• Oversee ServiceNow Discovery performance and coverage.
• Partner with source system owners to validate inbound CMDB data.
• Analyze Discovery errors for continuous improvement of CI accuracy.

Skills

ServiceNow CMDB

CMDB Health Dashboard

Data validation capabilities

Collaboration skills

Strong analytical capabilities

VMware vCenter

AWS/Azure cloud discovery

Education

Bachelor’s degree or equivalent

ServiceNow CSA certification

ITIL Foundation certification

Job description

A leading construction materials company in Raleigh, North Carolina, seeks a CMDB Administrator responsible for managing the ServiceNow Configuration Management Database. The role requires deep expertise in ServiceNow CMDB, including data quality monitoring and remediation activities. Candidates should have 2-4 years of experience in ServiceNow administration and a bachelor's degree or equivalent. Position supports collaboration across technical teams and contributes to data accuracy and operational processes.