CMA/LPN Clinical Care Coordinator

Health West; Montpelier (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Health West in Montpelier, Idaho, is seeking a full-time Medical Assistant to support clinical operations, provide telephone triage, and coordinate patient care in a busy outpatient setting. You will perform follow-up visits, manage medication refills, assist with recalls for immunizations and screenings, and ensure accurate documentation in the EMR.

The role requires current Medical Assistant certification, Idaho PN license or equivalent, and BLS; you will join a team focused on quality care

Qualifications

• High School Diploma or equivalent required.
• Graduate of Medical Assistant program or equivalent; Practical Nursing program or equivalent preferred.
• Current National Medical Assistant Certification required.
• Current Idaho Practical Nursing License or equivalent required.
• Current certification in BLS.

Responsibilities

• Telephone triage for patient concerns/questions.
• Perform patient follow-up and coordinates care per clinic protocol.
• Refill patient medications per clinic protocol.
• Enter in and tracks patient recalls as appropriate (immunizations, labs, screenings).
• Track outpatient referrals and coordinate with other departments.
• Review and coordinate with other departments to ensure timely patient flow.
• Act as float to fill in during staff shortages for in-person care.
• Document encounters and submit monthly reports; ensure data quality for measures.

Skills

Medical assisting

Patient care

EMR navigation

Telephone triage

BLS certification

Education

High School Diploma or Equivalent

Medical Assistant Program or Equivalent

Practical Nursing Program or Equivalent

Tools

EMR systems

EMR software

Job description

Health West in Montpelier, Idaho, is seeking a full-time Medical Assistant to support clinical operations, provide telephone triage, and coordinate patient care in a busy outpatient setting. You will perform follow-up visits, manage medication refills, assist with recalls for immunizations and screenings, and ensure accurate documentation in the EMR.

The role requires current Medical Assistant certification, Idaho PN license or equivalent, and BLS; you will join a team focused on quality care