CMA/LPN

Health West; Montpelier (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Health West in Montpelier, Idaho, is seeking a full-time Medical Assistant to support clinical operations, provide telephone triage, and coordinate patient care in a busy outpatient setting. You will perform follow-up visits, manage medication refills, assist with recalls for immunizations and screenings, and ensure accurate documentation in the EMR.

The role requires current Medical Assistant certification, Idaho PN license or equivalent, and BLS; you will join a team focused on quality care

Qualifications

• High School Diploma or equivalent required.
• Graduate of Medical Assistant program or equivalent; Practical Nursing program or equivalent preferred.
• Current National Medical Assistant Certification required.
• Current Idaho Practical Nursing License or equivalent required.
• Current certification in BLS.

Responsibilities

• Telephone triage for patient concerns/questions.
• Perform patient follow-up and coordinates care per clinic protocol.
• Refill patient medications per clinic protocol.
• Enter in and tracks patient recalls as appropriate (immunizations, labs, screenings).
• Track outpatient referrals and coordinate with other departments.
• Review and coordinate with other departments to ensure timely patient flow.
• Act as float to fill in during staff shortages for in-person care.
• Document encounters and submit monthly reports; ensure data quality for measures.

Skills

Medical assisting

Patient care

EMR navigation

Telephone triage

BLS certification

Education

High School Diploma or Equivalent

Medical Assistant Program or Equivalent

Practical Nursing Program or Equivalent

Tools

EMR systems

EMR software

Job description

Job Details

Job Location: Montpelier - Montpelier, ID 83254

Position Type: Full Time

• Telephone triage for patient concerns/questions
• Perform patient follow-up and coordinates care (e.g. obtain prior authorizations, follow-up on abnormal results, manage appropriate buckets in EMR, etc.), per clinic protocol
• Refill patient medications per clinic protocol
• Enter in and tracks patient recalls as appropriate (childhood and adult immunizations, future blood work, abnormal paps, colonoscopies, etc.)
• Track outpatient referrals, per policy and procedure
• Review and coordinate with other departments and integrate work with other staff to ensure timely and accurate patient flow
• Act as float to help fill in during staff shortages for in-person patient care in the clinical setting; follow workflows, policy procedures set for clinical nursing
• Participate in meetings
• Participate in continuous quality improvement activities
• Assist with outreach activities such as health fairs, when needed
• Document client encounters from outreach events, activities, service plans, and outcomes achieved by client in an effective manner; completes and submits monthly reports; and ensures accurate data collection for quality measures and other reporting purpose
• Coach patients in effective management of their chronic health conditions and self-care. Assist patient in understanding care plans and instructions. Motivate patients/clients to be active and engage event participants in their health and overall wellbeing.
• Assist patients in accessing health-related services to appropriate medical and specialty providers and overcoming barriers to obtaining needed medical care and /or social service
• Comply with Health West Inc.s policies and procedures
• Other duties as assigned

Education

• High School Diploma or Equivalent
• Graduation from a Medical Assistant Program or Equivalent
• Graduation from a Practical Nursing Program or Equivalent

Experience

• One year recent experience in a health care setting preferred.
• Current National Medical Assistant Certification required.
• Current Idaho Practical Nursing License or equivalent required.
• Current certification in BLS.