CMA/LPN

Health West; Pocatello (ID); On-site; USD 30,000 - 40,000; Part time

Job summary

Health West is seeking a part-time Medical Assistant at the Pocatello Clinic in Idaho. The role includes responsibilities such as telephone triage, medication management, and patient care follow-up. Ideal candidates will have a high school diploma or equivalent and certifications in medical assisting and BLS.

This position is perfect for those who are passionate about patient care and looking to make an impact in the community.

Qualifications

• High School Diploma or equivalent is mandatory.
• Graduated from a Medical Assistant or Practical Nursing program.
• One year of recent healthcare experience is preferred.
• Must hold current certifications as specified.

Responsibilities

• Conduct telephone triage for patient inquiries.
• Manage patient follow-ups and care coordination.
• Refill medications as per clinic protocols.
• Track and document patient recalls.
• Ensure timely patient flow by coordinating with departments.
• Help during staff shortages in clinical settings.
• Engage in quality improvement activities.
• Conduct outreach activities when necessary.

Skills

Patient communication

Medication management

Chronic condition coaching

Data collection and reporting

Education

High School Diploma or Equivalent

Medical Assistant Program or Equivalent

Practical Nursing Program or Equivalent

National Medical Assistant Certification

Idaho Practical Nursing License

Certification in BLS

Job description

Job Details

Job Location: Pocatello Clinic – Pocatello, ID 83201

Position Type: Part Time

Responsibilities

• Telephone triage for patient concerns/questions
• Perform patient follow-up and coordinates care (e.g. obtain prior authorizations, follow-up on abnormal results, manage appropriate buckets in EMR, etc.), per clinic protocol
• Re‑fill patient medications per clinic protocol
• Enter in and tracks patient recalls as appropriate (childhood and adult immunizations, future blood work, abnormal paps, colonoscopies, etc.)
• Track outpatient referrals, per policy and procedure
• Review and coordinate with other departments and integrate work with other staff to ensure timely and accurate patient flow
• Act as float to help fill in during staff shortages for in‑person patient care in the clinical setting; follow workflows, policy procedures set for clinical nursing
• Participate in meetings
• Participate in continuous quality improvement activities
• Assist with outreach activities such as health fairs, when needed
• Document client encounters from outreach events, activities, service plans, and outcomes achieved by client in an effective manner; completes and submits monthly reports; and ensures accurate data collection for quality measures and other reporting purpose
• Coach patients in effective management of their chronic health conditions and self‑care. Assist patient in understanding care plans and instructions. Motivate patients/clients to be active and engage event participants in their health and overall wellbeing.
• Assist patients in accessing health‑related services to appropriate medical and specialty providers and overcoming barriers to obtaining needed medical care and/or social service
• Comply with Health West Inc.s policies and procedures
• Other duties as assigned

Qualifications

• High School Diploma or Equivalent
• Graduation from a Medical Assistant Program or Equivalent
• Graduation from a Practical Nursing Program or Equivalent
• One year recent experience in a health care setting preferred
• Current National Medical Assistant Certification required
• Current Idaho Practical Nursing License or equivalent required
• Current certification in BLS