Cluster Sales Manager

White Lodging Services, Inc.; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, and

Parental Leave

PTO with rollover

401(k) with company match

Wellness tools

Unlimited referral bonuses

Leadership development opportunities

Tuition reimbursement

Discounts on hotel rooms and dining

Job summary

White Lodging Services, Inc. is seeking a results-driven sales professional to drive group and corporate business across The Otis Hotel, AC Hotel Austin, and Moxy Austin in the Austin market.

You’ll solicit, confirm, and coordinate bookings, respond to leads, and develop new opportunities while collaborating with hotel leadership to maximize revenue and client satisfaction. Prior hospitality experience is preferred.

Qualifications

• Minimum 1 year of hotel sales, group sales or hospitality sales experience preferred.
• 2-year degree in Business Administration, Marketing, Hospitality Management, or related field or equivalent hotel sales experience.
• Strong interpersonal and communication skills for building long-term client relationships across multiple properties.
• Self-motivated, proactive, and results-driven with ability to identify sales opportunities and convert prospects.
• Ability to translate sales strategy into daily action while maintaining professionalism under pressure.

Responsibilities

• Solicit, confirm, and coordinate Special Corporate and Group sales across the Austin cluster.
• Respond promptly to incoming group and corporate leads and align client needs with property strengths to maximize revenue.
• Proactively prospect and develop new group and corporate opportunities in the Austin market.
• Collaborate with hotel leadership across all three properties to identify revenue opportunities and execute action plans.
• Foster strong client relationships and drive long-term group and corporate revenue.
• Record all sales activities and pipeline progress in the hotel CRM and systems.

Skills

Hotel sales

Relationship building

Communication skills

Self-motivated

Strategic thinking

CRM systems

Education

2-year degree or equivalent

Tools

Delphi/CI/TY CRM

Job description

Description

Summary:

Who We Are

Join White Lodging — a hospitality company developing and operating award-winning premium hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. With a growing portfolio of premium brands across the country's best markets, White Lodging offers a dynamic environment where talent thrives and careers are built.

The Otis Hotel, AC Hotel Austin, and Moxy Austin represent three distinct and compelling lifestyle hotel brands in the heart of the Austin, Texas market. The Otis Hotel is an independent luxury lifestyle property celebrated for its distinctive Austin character and creative energy. AC Hotel Austin brings the sophisticated, European-influenced design and service philosophy of Marriott's AC Hotels brand to one of the country's most vibrant urban markets. Moxy Austin delivers a bold, playful, and social hotel experience perfectly tuned to Austin's youthful, music-forward culture. Together, these three properties offer a diverse, multi-brand portfolio that gives a cluster sales professional a uniquely compelling story to tell — and a uniquely rewarding book of business to build.

What You’ll Do

• Solicit, confirm, and coordinate Special Corporate and Group sales across The Otis Hotel, AC Hotel Austin, and Moxy Austin — focusing on group bookings and corporate volume business within defined revenue parameters


• Respond promptly to incoming group and corporate leads — aligning customer preferences with the strengths of each property in the Austin cluster to maximize revenue and deliver strong client satisfaction


• Proactively prospect and develop new group and corporate business opportunities in the Austin, Texas market — expanding the cluster's client base and revenue streams through targeted outreach and relationship development


• Collaborate with hotel leadership across all three Austin properties to identify revenue generation opportunities and execute strategic action plans to capture them


• Foster strong, lasting client relationships across a diverse multi-brand Austin hotel portfolio — building the loyalty and repeat business that drives long-term group and corporate revenue performance


• Record all sales activities, lead updates, and pipeline progress accurately in hotel CRM and sales systems — maintaining accountability and transparency across all cluster accounts

What You’ll Bring

• At least 1 year of hotel sales, group sales, corporate sales, or hospitality sales experience preferred — motivated candidates with strong sales instincts and a passion for the Austin hospitality market are encouraged to apply


• A 2-year degree in Business Administration, Marketing, Hospitality Management, or a related field — or equivalent hotel sales work experience


• Strong interpersonal and communication skills with a natural talent for building trust and long-term client relationships across a multi-property Austin hotel cluster


• Self-motivated, proactive, and results-driven — you identify group and corporate sales opportunities, pursue them with urgency, and convert prospects into loyal accounts


• Ability to translate sales strategy into daily action and maintain composure and professionalism under pressure in a fast-paced multi-property hotel sales environment


• Familiarity with hotel sales systems and CRM platforms — experience with Delphi, CI/TY, or comparable hotel sales tools a strong plus

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision insurance


• Paid Parental Leave


• Vacation and Paid Time Off (PTO) with rollover


• 401(k) with company match


• Complimentary wellness tools


• Unlimited referral bonuses


• Leadership development opportunities


• Tuition reimbursement


• Discounts on hotel rooms, dining, and other travel/entertainment experiences


• Multiple hotels in each market = more opportunities