Club Pickup & Member Experience Lead

Walmart; Tucson (AZ); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Company-paid life insurance

Paid time off (PTO)

Parental leave

Family care leave

Bereavement

Jury duty

Voting

Disability insurance

Company discounts

Military Leave Pay

Adoption and surrogacy expense Reimb.

Job summary

Walmart in Tucson, AZ seeks an associate to support management by supervising staff, training and guiding associates in member service techniques, and ensuring safety and compliance across operations.

The role includes overseeing Sam's Club ecommerce programs, resolving customer issues, and contributing to the Open Door policy. You will help with recruiting and scheduling, while maintaining store presentation and KPI-driven performance.

Qualifications

• Must be 18 years of age or older

Responsibilities

• Supervise associates by assigning duties, giving feedback, and coaching on member service.
• Maintain facility safety and follow hazardous materials handling procedures.
• Oversee Sam's Club ecommerce programs (Club Pickup, Ship From Club) and resolve online customer issues.
• Ensure club pickup operations meet KPIs and staffing requirements.
• Maintain sales floor, merchandise presentation, and stock control.

Skills

Staff supervision

Customer service

Safety compliance

Ecommerce operations

Job description

Walmart in Tucson, AZ seeks an associate to support management by supervising staff, training and guiding associates in member service techniques, and ensuring safety and compliance across operations.

The role includes overseeing Sam's Club ecommerce programs, resolving customer issues, and contributing to the Open Door policy. You will help with recruiting and scheduling, while maintaining store presentation and KPI-driven performance.