Club Pickup & Ecommerce Lead

Sam's Club; Riverdale (UT); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Education assistance

Job summary

Sam's Club in Riverdale, UT is seeking a supervisor to oversee frontline associates, coordinate duties, and ensure member service excellence. You will support recruiting, scheduling, coaching, and policy compliance while maintaining store safety and standards.

Responsibilities include leading Club Pick Up and other ecommerce operations, resolving customer issues, training staff, and driving improvements in CPU efficiency with management support.

Qualifications

• Supervise and train associates in assigned area; assign duties and provide coaching.
• Ensure member service issues are resolved per company guidelines and Open Door Policy.
• Maintain safety by conducting safety sweeps and proper handling of hazardous materials.

Responsibilities

• Oversee Club Pick Up and other ecommerce programs; ensure accurate order fulfillment and staffing.
• Audit online customer feedback and resolve complaints, escalating unresolved issues to management.

Skills

Customer service

Leadership

Communication

Safety compliance

Team supervision

Forklift operation

Tools

Forklift operation

Job description

Sam's Club in Riverdale, UT is seeking a supervisor to oversee frontline associates, coordinate duties, and ensure member service excellence. You will support recruiting, scheduling, coaching, and policy compliance while maintaining store safety and standards.

Responsibilities include leading Club Pick Up and other ecommerce operations, resolving customer issues, training staff, and driving improvements in CPU efficiency with management support.