Club Pickup & Ecommerce Lead

Walmart; Freehold (NJ); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education benefits

Employee discounts

Job summary

Walmart Sam's Club in Freehold, NJ is seeking a dedicated team member to supervise associates, oversee ecommerce programs like Club Pickup, and ensure customer issues are resolved while maintaining safety and service standards.

The role emphasizes guiding associates, executing open-door policies, training staff, and driving process improvements to deliver a seamless member experience.

Qualifications

• Must be 18 years of age or older.
• Must complete required trainings and assessments within prescribed time.

Responsibilities

• Supervise associates by assigning duties and providing direction to ensure service goals.
• Train associates on processes and procedures to improve efficiency and accuracy.
• Oversee Sam's Club Club Pickup and other ecommerce programs and resolve customer issues.
• Maintain store safety by conducting safety checks and reporting hazards.
• Provide member service, assist with self-service options, and promote Walmart products.
• Monitor KPIs and support process improvements to boost productivity.

Skills

Leadership/supervision

Customer service

Communication

Safety compliance

Job description

Walmart Sam's Club in Freehold, NJ is seeking a dedicated team member to supervise associates, oversee ecommerce programs like Club Pickup, and ensure customer issues are resolved while maintaining safety and service standards.

The role emphasizes guiding associates, executing open-door policies, training staff, and driving process improvements to deliver a seamless member experience.