Club Pickup & Ecommerce Lead

Sam's Club; Lenexa (KS); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Education program

Job summary

Sam's Club in Lenexa, KS is seeking a role responsible for supervising associates, guiding customer service approaches, and supporting ecommerce programs like Club Pick Up. The position entails training staff, ensuring safety, and executing pickup operations to meet company standards.

The incumbent will help maintain displays, assist customers with purchases, and collaborate with management to improve processes and metrics across the club.

Qualifications

• Must be 18 years of age or older
• Assist management with supervision and training of associates
• Adhere to Open Door Policy and safety guidelines

Responsibilities

• Supervise associates in assigned area and assign duties
• Oversee Club Pickup and other ecommerce programs
• Audit online orders and resolve customer issues
• Maintain safety and cleanliness of the facility and sales floor
• Lead teams, communicate goals, and provide feedback

Skills

Supervision

Training

Customer service

Job description

Sam's Club in Lenexa, KS is seeking a role responsible for supervising associates, guiding customer service approaches, and supporting ecommerce programs like Club Pick Up. The position entails training staff, ensuring safety, and executing pickup operations to meet company standards.

The incumbent will help maintain displays, assist customers with purchases, and collaborate with management to improve processes and metrics across the club.