Lead Personal Shopper: Club Pickup & Ecommerce

Walmart; Tinley Park (IL); On-site; USD 63,039,000 - 85,962,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

PTO & leave

Employee discounts

Live Better U education

Job summary

Walmart Sam's Club in Tinley Park, IL is seeking a dedicated supervisor to lead associates across club operations, ensuring safety and high levels of customer service. This role supports ecommerce and Club Pickup processes and requires strong leadership and coaching abilities.

You will drive staffing, training, and performance to meet company standards while adhering to Open Door Policy in a fast-paced retail environment.

Qualifications

• Must be 18 years of age or older

Responsibilities

• Supervise associates and assign duties to ensure service standards.
• Intervene to resolve member issues in line with company guidelines.
• Train and coach associates on processes, safety and policy compliance.
• Support ecommerce programs and club pickup operations to meet KPIs.
• Promote teamwork, integrity and excellent customer service.

Skills

Customer service

Team leadership

Training

Safety compliance

Open Door Policy

Recruiting & scheduling

Job description

Walmart Sam's Club in Tinley Park, IL is seeking a dedicated supervisor to lead associates across club operations, ensuring safety and high levels of customer service. This role supports ecommerce and Club Pickup processes and requires strong leadership and coaching abilities.

You will drive staffing, training, and performance to meet company standards while adhering to Open Door Policy in a fast-paced retail environment.