Club Personnel

Tonto Verde; Rio Verde (AZ); On-site; USD 32,000 - 45,000; Full time

Job summary

Tonto Verde in Rio Verde, AZ seeks an Information Receptionist to be the first point of contact at the clubhouse, handling front desk operations and providing administrative support.

You will greet members and guests, answer phones, manage calendars, sort mail, and coordinate shipping with vendors, ensuring a welcoming, organized reception area.

The role requires strong communication, organizational skills, customer service orientation, and proficiency with standard office software.

Qualifications

• Excellent verbal and written communication.
• Strong organizational abilities to manage multiple tasks.
• Friendly, professional demeanor with customer service focus.
• Proficiency with office software, phones, email, scheduling tools.
• Previous receptionist/administrative experience preferred.

Responsibilities

• Greet members and guests, providing a positive first impression.
• Answer, screen, and forward incoming calls promptly.
• Perform clerical tasks and manage Clubhouse calendars.
• Maintain tidy front desk area and supervise mail handling.
• Respond to inquiries via phone, email, or in person.
• Coordinate shipping/receiving with vendors.
• Assist with food & beverage menu prep and printing.
• Other duties as assigned.

Skills

Communication skills

Organizational skills

Customer service

Technical skills

Experience in receptionist role

Job description

THE INFORMATION RECEPTIONIST

serves as the first point of contact for incoming calls and walk-in members and visitors, managing front desk operations and providing administrative support to the clubhouse staff, managers, and members.

Key Responsibilities

• Greeting Members: Welcome members and their guests as they arrive at the clubhouse, providing a positive first impression of the organization.
• Managing Phone Calls: Answer, screen, and forward incoming phone calls promptly and professionally. Answer general questions as the first point of contact.
• Administrative Support: Perform various clerical tasks, including sorting mail correspondence for departments, and maintaining Clubhouse office calendars.
• Front Desk Management: Ensure the reception area is tidy, organized, and presentable at all times.
• Handling Inquiries: Respond to general inquiries via phone, email, or in person, providing information as needed.
• Manage the Shipping & Receiving of various vendors IE, UPS, FedEx, Amazon, etc.
• Food & Beverage Menu prep and printing.
• Other duties as assigned.

Required Skills and Qualifications

• Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and staff.
• Organizational Skills: Strong organizational abilities to manage multiple tasks and maintain an orderly front desk.
• Customer Service Orientation: A friendly and professional demeanor, with a focus on providing exceptional customer service.
• Technical Proficiency: Familiarity with office software and equipment, including phone systems, email, and scheduling tools.
• Experience: Previous experience in a receptionist or administrative role is often preferred but not always required.

Work Environment

• Clubhouse Setting: The Information Receptionists typically work in a Clubhouse environment, interacting with members, visitors, and staff regularly.
• High Volume Interaction: The role may involve a high volume of phone calls and face-to-face interactions, requiring the ability to manage stress effectively.

Employment Status

• Full time – 40 hours (November – April)
• Full time – 30 hours (May – October)

8am-5pm

The natural beauty is the mountains and surrounding Sonoran Desert; but the real beauty is our people. There is a friendliness in our community - embracing newcomers and creating environments and activities that are inclusive. With 700+ homes, Tonto Verde is large enough to be cost effective yet small enough to foster friendships, creating that true sense of community where you know you belong.