Club Operations & Member Experience Leader

Crunch Fitness - Northeast Florida; Orange Park (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A fitness club in Northeast Florida seeks an Operations Manager to assist in delivering an exceptional member experience. Responsibilities include leading front desk operations, ensuring cleanliness and safety, managing financial targets, and motivating staff. The ideal candidate has fitness management experience and current CPR certification. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Fitness management experience preferred.
• Current CPR Certification required.

Responsibilities

• Assist with the delivery of a great member experience.
• Motivate and lead employees servicing member needs.
• Ensure club meets standards for cleanliness and safety.
• Resolve member complaints following club procedures.
• Achieve desired revenue goals through employee leadership.

Skills

Fitness management experience

Excellent written and verbal communication

Strong leadership skills

Strong customer service skills

Strong administrative skills

Bilingual

Job description

A fitness club in Northeast Florida seeks an Operations Manager to assist in delivering an exceptional member experience. Responsibilities include leading front desk operations, ensuring cleanliness and safety, managing financial targets, and motivating staff. The ideal candidate has fitness management experience and current CPR certification. Strong leadership and communication skills are essential for success in this role.