Club Operations Leader — People‑First Manager

Planet Fitness - United FP Management, LLC; Charlottesville (VA); On-site; USD 18,297 - 26,060; Full time

Benefits offered by this job

Medical Insurance

Vacation/Holiday Pay

Free Black Card Membership

Employee perks and discounts

Team-building competitions

Job summary

A national fitness center operator is seeking a Club Manager responsible for overseeing club operations to ensure a high-quality member experience. Responsibilities include coordinating hiring, managing schedules, and leading team performance. The ideal candidate should have customer service experience and possess strong leadership and communication skills. This role emphasizes creating a welcoming atmosphere and driving engagement within the club. Competitive pay and benefits are provided.

Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Ability to pass a background check.
• Willing to become CPR/AED Certified (Training provided).
• Basic computer proficiency.

Responsibilities

• Coordinate and execute hiring practices and onboarding new team members.
• Create staff schedules; ensure all shifts are covered.
• Administer and process employee timecards.
• Manage the company card for expenditures.
• Trend Key Performance Indicators and identify improvement plans.

Skills

Customer service

Team leadership

Communication

Conflict management

Tools

ADP

Basic computer skills

Job description

A national fitness center operator is seeking a Club Manager responsible for overseeing club operations to ensure a high-quality member experience. Responsibilities include coordinating hiring, managing schedules, and leading team performance. The ideal candidate should have customer service experience and possess strong leadership and communication skills. This role emphasizes creating a welcoming atmosphere and driving engagement within the club. Competitive pay and benefits are provided.