Club Operations Manager — Guest Experience & Growth

Clubatsnoqualmieridge; Lantana (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Arcis Golf - Lantana Golf Club in Lantana, TX seeks an Assistant General Manager who will partner with the General Manager and department heads to run daily club operations, grow events, and uphold service standards. The ideal candidate has leadership experience in golf, retail, and F&B, can develop teams, manage SOPs, and monitor revenues, payroll, inventory, and expenses, including weekend shifts.

This role demands a high-volume environment, exceptional guest service, and a collaborative

Qualifications

• Four years hospitality, customer service and management experience preferred.
• Ability to develop team members.
• Effective communication and listening skills.
• Ability to thrive in a high-volume, fast-paced environment with multiple priorities.
• Ability to create & manage SOPs for all department.

Responsibilities

• Collaborate with the General Manager and Department Head Managers to run club operations.
• Build event programming and member experiences.
• Monitor financial forecasting and results.
• Lead the team to deliver the best club results.
• Shift management including nights and weekends to ensure staff deliver excellent guest service.

Skills

Leadership

Staff development

Customer service

Event programming

Budgeting

Forecasting

SOP creation

Operations management

Job description

Arcis Golf - Lantana Golf Club in Lantana, TX seeks an Assistant General Manager who will partner with the General Manager and department heads to run daily club operations, grow events, and uphold service standards. The ideal candidate has leadership experience in golf, retail, and F&B, can develop teams, manage SOPs, and monitor revenues, payroll, inventory, and expenses, including weekend shifts.

This role demands a high-volume environment, exceptional guest service, and a collaborative