Assistant General Manager

Arcis Golf; Lantana (TX); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Arcis Golf - Lantana Golf Club in Lantana, TX seeks an Assistant General Manager who will partner with the General Manager and department heads to run daily club operations, grow events, and uphold service standards. The ideal candidate has leadership experience in golf, retail, and F&B, can develop teams, manage SOPs, and monitor revenues, payroll, inventory, and expenses, including weekend shifts.

This role demands a high-volume environment, exceptional guest service, and a collaborative

Qualifications

• Four years hospitality, customer service and management experience preferred.
• Ability to develop team members.
• Effective communication and listening skills.
• Ability to thrive in a high-volume, fast-paced environment with multiple priorities.
• Ability to create & manage SOPs for all department.

Responsabilités

• Collaborate with the General Manager and Department Head Managers to run club operations.
• Build event programming and member experiences.
• Monitor financial forecasting and results.
• Lead the team to deliver the best club results.
• Shift management including nights and weekends to ensure staff deliver excellent guest service.

Connaissances

Leadership

Staff development

Customer service

Event programming

Budgeting

Forecasting

SOP creation

Operations management

Description du poste

## Assistant General ManagerApplylocations: Lantana Golf Club - Lantana, TXtime type: Full timeposted on: Posted Todayjob requisition id: R16480**Club Location:**Lantana Golf Club - Lantana, TXArcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.Job Description**Primary Responsibilities include but not limited to the following:**· The Assistant General Manager works collaboratively with the General Manager and Department Head Managers in running the operations of the club. This role is responsible for building event programing, maintaining established operational standards, monitoring financial forecasting and results, and effectively leading the team to produce the best result for the club.· The ideal candidate will have a passion for providing a high-caliber experience and have an established track record of success in a leadership role overseeing golf, retail, and food & beverage.· Create and manage new systems, processes and services that create an exceptional member experience and club results.· Ensure the proper controls are in place to accurately track revenues, payroll, inventory and expenses.· Develops department managers and key employees to reach maximum performance and achieve all initiatives and goals.· Shift management including nights and weekends to ensure staff members are providing excellent guest service.**Qualifications:*** Four years hospitality, customer service and management experience preferred* Ability to develop team members* Effective communication and listening skills to meet and exceed our member & guests expectations* Ability to thrive in a high volume, fast-paced environment with multiple competing priorities* Ability to create & manage SOP's for all department.Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.